Privacy Policy – MAT

At MAT, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our mobile application on Android and iOS.

1. Information We Collect

We collect only the information necessary to provide core app functionality.

Personal Information

• Name • Email address • Phone number • Profile details (including optional profile image)

Media Access

• Images selected by the user for profile pictures or app-related uploads.
• Audio files recorded by the user for voice notes.

Usage Information

• App interactions and preferences.
• Basic analytics to improve app performance and user experience.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve MAT features.
• Allow users to upload profile images and attachments manually.
• Respond to user inquiries and provide customer support.
• Send important service-related notifications.

MAT does not access photos, videos, or audio files in the background and only accesses media when explicitly selected by the user.

3. Permissions Usage

MAT requests permissions strictly for user-initiated actions:

Camera & Media Access: To allow users to upload profile images or app-related images.
Microphone: To record voice notes when the user chooses.
Notifications: To send important app updates.

No media is accessed automatically or without user consent.

4. Data Protection & Security

• All user data is stored on secure servers.
• Industry-standard security measures are used.
• Access to personal data is restricted to authorized personnel only.

5. Data Sharing

• MAT does not sell or rent personal data.
• Data may be shared only with trusted service providers for app operation.
• No data is shared for advertising purposes.

6. Account Deletion

Users can request account deletion directly from the app:
• Deleted accounts are scheduled for permanent deletion after 30 days.
• If the user logs in within 30 days, the deletion request is automatically canceled.
• After 30 days, all personal data is permanently removed and cannot be recovered.

7. User Rights

You can:
• Update your personal information anytime.
• Request account deletion from the app.

8. Changes to This Policy

We may update this Privacy Policy when required. Any changes will be posted with an updated effective date.